What’s the Deal with Authorized Account Access?: Understanding CPNI

Have you ever tried to call for information concerning your service, only to be rebuffed by a customer service rep because you weren’t authorized on the account? It can be a frustrating roadblock, but it’s actually one that exists to protect you and your data.

Read on to learn more about Customer Proprietary Network Information (CPNI) and how federal law benefits you.

Understanding the Basics of CPNI

Customer Proprietary Network Information (CPNI) is the official term for your data as a communications customer. Your data is protected against unauthorized use and disclosure under federal law. Under CPNI regulations, service providers like PMT are forbidden from disclosing:

  • Information about the quantity, technical configuration, type, destination, location, and amount of use of your communication services
  • Any information contained on your bill regarding communication services

For those who don’t understand the industry jargon, it means that unless you’re authorized on the account, there’s certain information you won’t be able to access. Things like phone numbers called, the length of conversations and the account holder’s services can only be disclosed to the account holder. It’s the law.

There are a few things that CPNI doesn’t include, though. For example, CPNI doesn’t target aggregated information—that is, nonspecific data—to a single customer.

It doesn’t matter your relationship to the account holder, even if you’re the spouse or next of kin. If you’re not on the account, we can’t share unauthorized information, no matter what. While the policy can be frustrating, the law actually exists to protect you.

A Brief History of CPNI

Thanks to the U.S. Telecommunications Act of 1996, the Federal Communications Commission (FCC) is the body that regulates how CPNI is used and distributed. The FCC is charged with managing your privacy as a communication services customer. In 2007, the FCC CPNI Order created additional rules and restrictions for managing CPNI.

These regulations limited the information carriers could disclose to third-party marketing firms without first securing customer consent, such as the circumstances that allowed customer service reps to share call details, and created new, rigorous customer identity verification procedures for carriers.

CPNI regulations are in place to protect you, the customer, from unscrupulous marketers and potential fraudsters. Although it might seem unnecessary to protect your data from your loved ones, you might be surprised at how common—and dangerous—data breaches can be. A few examples include multiple breaches in the T-Mobile system, a Home Depot SNAFU, and, more seriously, a multi-million dollar AT&T SIM-swap theft.

While CPNI restrictions may seem like a hassle, they’re there to protect you, your information, and your privacy. And at PMT, we don’t just want to keep you connected—we want to keep you protected, too.

PMT Foundation Accepting Grant Applications

The PMT Foundation is seeking applications from organizations in the Magic Valley to receive financial funds that help support, sustain, and improve our community.  Favorable consideration will be given to:

  • Projects that reach a broader segment of the community.
  • Requests for seed money to realize unusual opportunities that meet urgent to special needs in the community.
  • Stimulate and encourage additional funding for community projects.
  • Promote cooperation and partnerships within the community.

The deadline to submit grant applications is August 20, 2021.

2021 PMT Foundation Grant Applications are available at www.pmt.org or PMT offices in Burley or Rupert.

For more information contact Rick Harder at (208) 434-7124.

About the PMT Foundation

The PMT Foundation was created in 2006 by the PMT Board of Directors as a charitable foundation. The Foundation furthers education in communities served by Project Mutual Telephone through its scholarship program and supports projects and programs that sustain and improve those communities.

To date, the Foundation has helped over 56 area students with funding to further their education beyond high school by continuing the scholarship tradition that PMT established in 1990.  The Foundation has contributed over $220,000 in grant awards to community organizations that help sustain and improve our local community through various projects.

2020 Recipients

2019 Recipients

2018 Recipients

2017 Recipients

2021 PMT Foundation Scholarship Awards

Four Magic Valley graduates will each be awarded a $2000 PMT Foundation Scholarship. They are Kent Merrill, Maisie Neilson, and Hana Pfeiffer of Minico High School and Jeremy Case of Twin Falls High School.  All four showed outstanding academic performance, exemplary community and extra-curricular involvement, and dedication to their future education.

 

PMT Foundation Board President Marianne Welch stated, “The scholarship committee was very impressed with the exceptional applications we received this year. We appreciate that so many graduating seniors across the entire Magic Valley and Mini-Cassia areas participate in our scholarship application process every year. I’m confident the outstanding efforts of these seniors throughout high school will be a strong foundation for their success in college and beyond. On behalf of the PMT Foundation Board, I want to extend sincere congratulations to our 2021 scholarship winners and wish them all the best!”

 

Jeremy Case is a determined graduate of Twin Falls High School, where he worked hard both in and out of the classroom while maintaining a 4.0 GPA.  He has been highly involved in 4-H, FFA, and Business Professionals of America and works part-time.   Jeremy plans on attending Utah State University, majoring in Molecular Biology with minors in Chemistry and Spanish.  He plans to further his education and earn a Ph.D. in Biotechnology.

 

Kent Merrill of Minico High School is a hardworking student, athlete, and community volunteer.  Throughout his high school career, he maintained a 4.0 GPA while taking a rigorous course load, student government, and high school athletics. He plans on attending Idaho State University this fall, where he plans to study mathematics and science.

 

Maisie Neilson is a Minico High School graduate who finished her high school career with a 3. 8 GPA and an associate’s degree from CSI. Maisie was involved in softball, cheerleading, and the National Honors Society.  Maisie also received the Health Hero award for spreading awareness about the dangers of vaping and tobacco use to children and youth. In addition to her schooling, Maisie also worked part-time.  Maisie is enrolling in the College of Idaho’s pre-law program and studying political science. After her undergraduate work, she plans on attending law school.

 

Hana Pfeiffer finished top of her class at Minico High School with a 4.0 GPA.  Hana is highly involved both in the classroom and in her community.  She served in student government, was President of Minico’s National Honor Society, was involved in yearbook and 4-H, and is a Healthy Teen Living Advocate. Outside the classroom, Hana is involved in dance and volunteering her time in the community.  In addition, Hana works part-time and served as a Senate Page for the 2021 Idaho Legislative Session.  Hana will attend the College of Idaho, majoring in Environmental Economy with minors in Environmental Science, Criminal Justice, and Natural Resources. After earning her undergraduate degree, she has her eyes set on law school.

In its 15th year of existence, the PMT Foundation’s creation was authorized by the PMT Board of Directors as a charitable foundation to support worthy community projects and educational scholarships. The PMT Foundation furthers education in communities served by PMT through its scholarship program and supports projects and programs that sustain and improve those communities through community grants.

Why Managed Wi-Fi May Be Right For You

If you’re like most people these days, you’ve got a lot going on. Whether it’s students learning from home, adults working from home, or some combination of both, we know the last thing you want to worry about is which device is going to connect in which room. That’s why PMT offers MiHome, a managed WiFi solution that will provide your devices with reliable and continuous coverage throughout your house.

 

The term “managed WiFi” is really just another way to say: “We’ve got you covered.” From network set-up and equipment, to ongoing monitoring and service, MiHome will ensure your home WiFi network works exactly how and where you need it, with no special equipment purchases or maintenance on your part.

 

The advantages of a managed WiFi network include:

 

Better CoverageMiHome from PMT means you’ll get the best carrier grade equipment available, rather than the consumer grade equipment available on the shelves of your local electronics store. This especially makes a difference when it comes to whole-home coverage – having the right mesh extenders is crucial to effectively covering every room in your house.

 

Better Support – from the beginning, our trained technicians will ensure that your router is set up correctly and your mesh extenders are optimally placed to push WiFi signals into every corner of your home – or even your outdoor living spaces. Then, on an ongoing basis, that same equipment will give our tech support the visibility and data they need to troubleshoot any issues you’re having with your network, and get you back up and connected.

 

More Control and Security – our managed WiFi network makes it easier to keep your home network secure from hackers or nosy neighbors, and provides you with best-in-class parental controls to keep your children safe online.

 

Are you ready for the ultimate WiFi experience in your house? Turn it over to PMT, because we’ve got you covered. Learn more about MiHome and get connected today.  Contact us today!

Disposing of Old Devices Safely

Now that you’ve gotten those fun new electronic gadgets for Christmas, you’ll need to dispose of your old ones. You can’t just toss them in the garbage and start fresh with the latest iPhone since they’re full of your photos, emails, banking information, and other important information.

Luckily, you can safely get rid of your old cell phone, tablet, laptop, or desktop computer, then start enjoying those new devices with Internet from PMT.

Back It Up

The first step is to back up your information. Backing up your data regularly — even when you’re not getting rid of your device — is a good habit to get into. Whether it’s music you’ve downloaded, documents you’ve typed, or pics you’ve snapped, backing up is a form of insurance in case your device ever crashes or gets hacked.

When discarding an old device, think about what you want to keep. Some people back up everything and sort through it later, and there’s nothing wrong with that! But if you’ve owned your device for a while, backing up every single file might be a lengthy endeavor. You might prefer to pick and choose what you save.

Either way, you have three options for backing up your device. Data migration is a techy-sounding term for when data gets moved from one location to another. In this case, we’re talking specifically about storage migration, when information is changing storage mediums.

 

Device to Device – Some devices, like desktop computers, will allow you to transfer data between devices. Using Migration Assistant for either Mac and Windows, you can even transfer between the two different systems – although the process can be a little tricky for the less tech-savvy.

 

External Storage – In this case, your external storage device will be the middleman. You start by transferring all your data to a separate device. Depending on how much data you have, your drive could be as small as a USB flash drive or as big as an external hard drive.

 

The Cloud – The cloud is the current favorite for data migration because it’s super easy and doesn’t require any extra hardware. This transfers all your data to the cloud via the Internet. Once complete, your files can be accessed from any device. It’s fast, simple, and secure, making it the optimal choice for data migration beginners.

 

Do a Final Cleanup

Before you toss your old device, be sure to log out of all your websites, wipe any saved passwords, and unpair your devices. Finally, erase the computer’s hard drive. You’re washing your digital fingerprint from the device and protecting yourself in the process. Most computers and mobile devices can be restored to factory settings through built-in utilities.

 

Toss It Without Hurting the Environment

Because empty devices are filled with electronic components and substances like lead, mercury, and cadmium, they’re hazardous material and shouldn’t go into a landfill. Take it to your local hazardous and electronic waste depot. If it still has some life in it, consider donating it to someone else who might enjoy it!

Now you’re set to enjoy your new gadgets! If you have any questions along the way or would like some additional help, PMT Tech Force is standing by. Don’t forget you’ll need great Internet and superior Wi-Fi coverage to get the most out of your new devices.  Contact us today

 

PMT in the Community

PMT is committed to serving the residents of Southern Idaho, and our dedication to this area is fundamental to who we are as a customer-owned company.  Unlike our national competitors, we care about more than just making a profit.  We care about making a difference.  Here are some recent contributions PMT has made in the community:

 

Minidoka County Sheriff’s Office – $2500

PMT, along with Minidoka Memorial Hospital provided the funds for the Sheriff’s office to purchase a new drone to aid in police work.

 

High School Basketball Team Sponsor – $1900

Each player on the Oakley High School girls’ basketball team and Minico High School boys basketball team will have an individual banner to hang in the gym, as well as a team banner, sponsored by PMT.  The proceeds raised go back to the respective teams.

 

High School Sports Schedule Posters – $1800

PMT sponsored posters for Minico, Burley, and Oakley High Schools.  The posters feature a schedule of games for the various Falls sports teams at each school, along with pictures of the athletes.  They are distributed throughout the community, and a portion of the money goes back to each school.

 

Minidoka County Sheriff’s K-9 Hero Scramble – $500

The 2nd Annual Scramble will be held on July 24 at the River’s Edge Golf Course in Burley. All proceeds benefit the K-9 Program.

 

Minidoka Health Care Foundation Annual Golf Tournament – $500

PMT is a major sponsor of the 22nd Annual Minidoka Health Care Foundation’s Golf Tournament. The money raised from the scramble benefits the nonprofit Foundation to enhance health-related causes in our local area.

 

Goose Creek Run-Off – $300

The Oakley Recreation District is holding their 35th Annual Goose Creek Run-Off on July 18. The run features a wide array of participants ranging from seasoned runners to individuals simply looking for a fun day with friends. The funds raised from the event help the Oakley Recreation District maintain and manage the Oakley swimming pool and other recreational activities in the Oakley Valley. To learn more about the race, email goosecreekrunoff@yahoo.com.

 

Wee Links – $200

Wee Links is a six-hole youth-focused golf facility adjacent to the Rupert Elk’s Lodge. Our $200 donation will help keep operating costs low at the facility, so all youth have an opportunity to play with minimal green fees and club rentals.

 

PMT Night at the Minidoka County Fair

Every year PMT sponsors the concert at the Minidoka County Fair and provides free admission to all concert-goers.  This year PMT brought back crowd favorite Nathan Osmond.

 

PMT Customer Appreciation Event

PMT held a Customer Appreciation event on June 29th at the Rupert Parking lot.  There was free food, fun, and prizes for the 800+ attendees.

 

PMT Foundation Accepting Grant Applications

The PMT Foundation is seeking applications from organizations in the Magic Valley to receive financial funds that help support, sustain, and improve our community.  Favorable consideration will be given to:

  • Projects that reach a broader segment of the community.
  • Requests for seed money to realize unusual opportunities that meet urgent to special needs in the community.
  • Stimulate and encourage additional funding for community projects.
  • Promote cooperation and partnerships within the community.

The deadline to submit grant applications is August 21, 2020.

Application forms are available at www.pmt.org or PMT offices in Burley or Rupert.

For more information contact Rick Harder at (208) 434-7124.

About the PMT Foundation

The PMT Foundation was created in 2006 by the PMT Board of Directors as a charitable foundation. The Foundation furthers education in communities served by Project Mutual Telephone through its scholarship program and supports projects and programs that sustain and improve those communities.

To date, the Foundation has helped over 52 area students with funding to further their education beyond high school by continuing the scholarship tradition that PMT established in 1990.  The Foundation has contributed over $205,000 in grant awards to community organizations that help sustain and improve our local community through various projects.

2019 Recipients

2018 Recipients

2017 Recipients

2020 PMT Foundation Scholarship Awards

Four Magic Valley graduates will each be awarded a $2000 PMT Foundation Scholarship. They are Madilyn Hull of Heyburn, Tyler Gammon of Burley, Hannah Copmann of Rupert, and Karen Winslow of Twin Falls.  All four showed outstanding academic performance, exemplary community and extra-curricular involvement, and dedication to their future education.

 

“What a crazy and unusual finish to the 2019-2020 academic year it’s been!” stated Marianne Welch, PMT Foundation Board President, “But, one thing was the same as previous years. We received many exceptional scholarship applications from graduating seniors in the Magic Valley and Mini-Cassia areas. I want to congratulate our 2020 scholarship winners on behalf of the PMT Foundation Board. I’m confident the outstanding efforts of these students throughout high school will be a strong foundation for their success in college and beyond.” In the past 30 years, PMT, and now the PMT Foundation, has awarded over $140,000 in scholarships to our communities’ children. The four recipients are from across the Magic Valley.

 

Madilyn Hull is the 2020 Valedictorian of Minico High School.  Throughout her high school career, she maintained a 4.0 GPA while being involved in Business Professionals of America, National Honors Society, Spartan Singers, and taught Creative Writing Club at West Minico Middle School.

She plans on attending the University of Idaho this fall, where she plans to study advertising and graphic design.

 

Tyler Gammon is a hardworking, dedicated student from Burley High School with a 3.93 GPA.  Tyler took a challenging course load during his high school career and was highly involved in student council, Business Professionals of America, Leo’s Club, National Honors Society, and many drama productions.  In addition to his schooling, Tyler was involved in the Magic Valley Folk Festival as a guide, 4-H, and worked part-time. Tyler will be attending Brigham Young University, where he will pursue a degree in communications.

 

Hannah Copmann is a Minico High School graduate who finished her high school career with a 3.98 GPA and an associate’s degree from CSI. Hannah was involved in student body, National Honors Society, Business Professionals of America, and Science Club.  Hannah was also named the 2020 Distinguished Young Woman of Mini-Cassia, and the Distinguished Young Woman of Idaho.  In addition, she has worked part-time in the summers.  Hannah plans on studying health care administration with a minor in Spanish.

 

Karen Winslow is a determined graduate of Twin Falls High School, where she worked hard both in and out of the classroom while maintaining a 3.98 GPA.  She was the President of the Environmental Club, involved in Key Club, Science Club, student body, Business Professionals of America, Idaho Girls State, Quizbowl, and played tennis.  Outside of school, she simultaneously worked two part-time jobs.  Karen will be attending Cornell University, studying environment, and sustainability.  After Cornell, she plans to further her education and attend law school to become an environmental lawyer.

 

In its 14th year of existence, the PMT Foundation’s creation was authorized by the PMT Board of Directors as a charitable foundation to support worthy community projects and educational scholarships. The PMT Foundation furthers education in communities served by PMT through its scholarship program and supports projects and programs that sustain and improve those communities through community grants.

 

PMT in the Community

PMT is committed to serving the residents of Southern Idaho, and our dedication to this area is fundamental to who we are as a customer-owned company.  Unlike our national competitors, we care about more than just making a profit.  We care about making a difference.  Here are some recent contributions PMT has made in the community:

 

 

Twin Falls Archway

A 113-foot, 30-ton steel arch that looks like the Perrine Bridge was recently installed over Shoshone Street in Twin Falls. The archway has electronic displays that show messages, notifications and welcomes people to Twin Falls. PMT was happy to donate the fiber-optic cable and labor to make the brains of the display work.  By doing so, the City can link it back to their vast network connected by PMT Internet to update the sign remotely from their office building.

 

Business Plus – $10,000

PMT recently donated $10,000 to Business Plus. For over 30 years, Business Plus has joined with like-minded leaders to grow our economy through private donations. Through a team effort, Business Plus works with the Southern Idaho Economic Development Organization, CSI, the State of Idaho, and local cities and counties. They’ve developed a unique model for economic development that has helped attract new businesses like Choboni, Clif Bar Baking Company, Fabri-Kal, and Dow Chemical. PMT has seen first-hand the benefits of attracting new businesses to our area because many of the new businesses that relocate to our area end up turning to PMT for their communication needs.

“We are grateful to have PMT as a partner in strengthening our economy by supporting job growth throughout the Southern Idaho region,” stated Rebecca Wildman, Business Plus Executive Director.

 

Rupert 4th of July – $5,000

PMT has once again committed to be a major donor to the Rupert 4th of July Celebration. The money will be used for the free entertainment and concerts in the Rupert Square.

“On behalf of the Rupert 4th of July Committee, I thank PMT for their continued support. We know we can always count on PMT to help us put on a spectacular 4th of July Celebration for everyone to enjoy. We are so grateful to have a community-minded company like PMT that goes the extra mile to give back,” said Alan Johnson, Rupert 4th of July Committee Member.

 

Annual QRU Fundraiser – $400

This event is put together to offer appreciation, and some much-needed financial support, for local heroes. All of the proceeds raised will be divided equally among nine local Magic Valley Quick Response Units. This family-friendly event is scheduled for July 19th and a schedule can be found at www.qrufundraiser.org

 

Minico American Legion Baseball – $150
This donation secures PMT’s logo at Warburton field during the season. More importantly, it gives the American Legion Baseball team’s funds a boost to help with field maintenance and defray costs incurred by the team.

4-H Beef Grants

PMT will be purchasing 4-H livestock at the Minidoka County Fair and the Cassia County Fair this year. With these purchases, we will provide 3 grants for a 1/2 beef. Non-profit organizations in our service areas can apply for a beef grant to be used in their daily operations or to be used as a fundraiser.

Applications are available here. The deadline to apply is June 30.

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