Billing & Payments
Alerts & Notifications
Paperless Billing
Usage Monitoring
ATTENTION Auto Pay Members
If you previously were using automatic payments with us you will need to re-enter your payment information.
Scroll down to find the instructions to get your account registered and set up for Auto Pay.
Important Dates to Remember
Announcements
Here are some important steps to take when registering for SmartHub:
Account number: Use your account number to register for SmartHub. You can find your account number on your monthly bill.
Register for your online account: We have recently completed a system upgrade that requires all members with online accounts to re-register. The new system significantly increases the amount of information you have access to regarding your account, including your daily and hourly energy usage.
Update your online payment options: If you previously were using automatic payments with us, you will need to re-enter your payment information. You can do this once you register for your online account.
SmartHub Success Checklist
Introducing SmartHub
How can SmartHub help you control your account?
Our SmartHub mobile app and web portal will keep you informed and will show you where to save time and money on your bills.
Billing & Payments: No more waiting for your bill to arrive in the mail, access your bill at anytime from anywhere. Save time with easy payment options to avoid late fees and service interruptions.
Alerts & Notifications: Stay informed on important account events via email or text messages. Receive the information you need to make the right decisions about your account.
Paperless Billing: What if you could save some time and a tree at the same time? Activate SmartHub paperless billing, an eco-friendly way to instantly access your bill.
Usage Monitoring: Worrying about usage or surprising bill amounts can be stressful. With access to this information, you can be in control and make decisions that can help reduce your bill.
SmartHub gives you complete control over your account by giving you the tools that deliver the right information at the right time so you can make the right decisions about your account.
Getting started with SmartHub is as easy as 1-2-3!
As you work down this page, you’ll complete the following checklist and be on your way to managing your account like never before! Make payments, report service interruptions, monitor usage, and save the planet.
1
Register your SmartHub account
Whether through our web portal or mobile app you can register your account for free in SmartHub.
2
Activate the features you want
Take advantage of features like notifications, Auto Pay, and Paperless Billing to have more control over your account.
3
Manage your account anytime from anywhere
The more features you take advantage of the more time and money you can save!
How-To Register for SmartHub
How-To Manage Notifications
No. The two most common forms of notifications are email and text. You have the option to enter your cell phone, but it is not required. You can control what messages are sent to your phone if you do choose to enter it.
How-To Set Up Auto Pay
Paperless Billing and How to Activate
Other Frequently Asked Questions (FAQs)
Get Support
If you run into any questions as you explore the features of SmartHub, we will be happy to assist you with any questions!
